About Us

Emergency Response Specialist has been in business for the past twenty years and define our success by achieving the highest level of customer satisfaction possible. Want to find out more about our company? Read what our customers have to say.

Please meet our team below. We look forward to working with you!





Thomas Jones, Owner, Battalion Chief Milwaukee Fire Department

Lead Instructor - Hazardous Materials - Incident Command


Personal Email:  ersllc.thomas.jones@gmail.com

Company Email: ers-llc@hotmail.com

Cell:  414-405-0581


Brian Glassel, Owner

Assisitant Chief Milwaukee Fire Department

Lead Instructor Hazardous Materials, Incident Command







Personal Email:  hazchief@hotmail.com

Email:  ers-llc@hotmail.com

Cell:  414-331-0581

Russell Rivard

Owner - Lead Instructor

Captain Milwaukee Fire Department Hazardous Materials Director - Hazardous Materials, Incident Command, Advanced Metering Monitoring

On Site Instructor - International Association of Fire Fighters


Personal Email:  rrivar@milwaukee.gov

Company Email:  ers-llc@hotmail.com



Tina Aiello - Lead Instructor 

Kristin Ticcioni - Lead Instructor

Emergency Medical Division:  CPR / AED, Blood Borne Pathogen and First Aid

Endorsed / Certified through Medical College of Wisconsin

Advance Life Support - Paramedics - City of Milwaukee Fire Department


Division Email:  ers.emstraining@gmail.com 

Company Email:  ers-llc@hotmail.com